Terms and Conditions

Wedding/Corporate Orders:
We offer free consultations (2) and a no obligation quotation. *Delivery is free for orders over the value of �200 and within a 15 mile radius of Delphinium Flowers, Wells.

Booking & Deposit:
To book a wedding date/corporate event with Delphinium Flowers, we require a non refundable £60 deposit for orders under £500. Orders over £500 a deposit of 20% will be required. Deposit amount will be deducted from Total Order Value. Final Payment for wedding/corporate flower orders is due two weeks prior to the wedding Date/corporate event date. Final Payment date is clearly stated on the invoice. Final Payment is non-refundable seven days prior to wedding date/corporate event date upon cancellation of wedding or event.

Extra Charges/Order changes:
There may be an extra charge for Sunday or Bank Holiday weddings under the value of £500. Extra charges will all be fully explained at the initial consultation and before a deposit is taken. We regret that no major order changes can be made during the 8 weeks leading up to the wedding date.

We accept Cash, Cheque or Bank Transfer payments. Cheque payments must be made out to Delphinium Flowers. We will require the Cheque Card number written on the reverse of the cheque. Cheque/Bank Transfer payments must be cleared in our accounts by the two week Final Payment wedding date deadline. Bank Transfer details are clearly stated on the invoice.

Pedestals or topiary trees will be delivered and collected for a fee of �20. Hired vases/pedestals that are broken upon collection will be chargeable in full.

Delphinium Flowers is insured with Fortis Insurance Limited, through CETA Insurance Ltd at www.insuremyflorist.co.uk for Public Liability up to £1,000.000. A copy of the insurance certificate is available upon request. Delphinium Flowers can not be held liable for instances or circumstances beyond their control such as acts of god/terrible weather conditions. We will do everything in our possible power to get to a venue; however, you may wish to look into wedding/event insurance for your own piece of mind.

Funeral Orders:
We offer free consultation and free delivery up to 20 miles. We prefer payment for funeral flower orders in advance or upon placing the order. However, we can be flexible with this in certain instances, where we will accept payment no later than 24 hours prior to the funeral date. Cheque/Bank Transfer payments must be cleared in our accounts by the 24 hour funeral date deadline. Cheque payments must be made out to Delphinium Flowers and have the cheque card number clearly stated on the reverse of the cheque.

Any queries, please contact us on 01278 450 166. We are more than happy to help or write to; Delphinium Flowers, 62 Bekynton Avenue, Wells, Somerset BA5 3NG.


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